The Customer Journey on B2USA: How the Platform Works for Buyers and Sellers

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The buyer journey

When searching for purchasing opportunities on B2USA, customers can easily find a wide variety of products from different sectors. Upon arriving on the platform, buyers can register and create a profile, which allows them to access a database of qualified sellers from around the world.

To receive offers and quotes for their category of interest, buyers can register in their relevant categories or create a request for quotation, which will be distributed to thousands of exporters. After receiving multiple responses with quotes and purchase conditions, the buyer can use the platform's negotiation center, which offers automatic translation for the four available languages, Portuguese, Spanish, English, and Chinese.

The seller journey

For sellers, the journey is similar. By creating a profile on the platform, they can register their products and offer them to thousands of buyers worldwide, as well as have access to a variety of tools for prospecting and international marketing.

Another important point is that, for the seller, we offer special plans that can further enhance the possibilities within the platform. Check out the Premium and Premium Plus plans!

To close deals, B2USA offers a series of services, including the B2B Trade Center, a specialized consultancy for transactions and operations that offers support for negotiations, international certifications, and even logistic support with international freight.

If you want to learn more about how B2USA can help your business grow, click here and find out more!